Thank you very much for your availability and assistance to date with the renovation works, it has been greatly appreciated, particularly by me being not great (understatement) with IT. After hours works and prompt attention to a few emergencies, again, greatly appreciated. Last, but certainly not least, we want to make special mention of Austin. Austin is a true gem! I have even had Paul Evans acknowledge today how great Austin is. Paul’s feedback that Austin is very patient and very good. Nothing is too much trouble for Austin, he is very good at explaining situations, problems and how to resolve and he just gets on with it.
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